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Return Policy

Best Choice Products

All new and unopened items can be returned for any reason within 60 days of purchase. All returned items will receive a full refund and will not be charged a restocking fee. All returns will be shipped back to a Best Choice Products Return Center in Toronto, Canada at customer's expense. Items should be returned in their original product packaging and all accessories in the original shipment must be included. All returns require an RA (Return Authorization) number which will be given by a Best Choice Products Customer Service Representative. A valid RA form must be put in box before shipping back. Items received without an RA form may not be accepted or may increase your processing time. Once an item has been received back in our warehouse all refunds or replacements will be processed within 5 business days.

 

Defective or Damaged products do not need to be returned. If an item is received damaged or defective, customer service must be contacted within 7 days of receipt for a refund/replacement. Unauthorized returns may not be accepted.

 

Please contact us by email at cacustomerservice@bestchoiceproducts.com.

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